Safety Guidelines

Your Safety is Our Priority

Our Commitment to Safety

At Panjeta Travels, the safety and well-being of our customers and drivers is our highest priority. We maintain rigorous safety standards and protocols to ensure every journey is secure and comfortable.

1. Vehicle Safety

Our vehicles undergo regular maintenance and safety inspections to ensure they meet the highest standards:

  • Regular mechanical inspections and servicing
  • All vehicles equipped with functional airbags and safety features
  • GPS tracking for real-time vehicle monitoring
  • First aid kits and emergency equipment in all vehicles
  • Comprehensive insurance coverage

2. Driver Safety Standards

All Panjeta Travels drivers meet strict safety requirements:

  • Valid driver's license and background verification
  • Professional training in customer service and safety
  • Regular safety and defensive driving training
  • Compliance with traffic laws and speed limits
  • Zero tolerance policy for reckless driving
  • Regular health check-ups and fitness assessments

3. Safety During Your Journey

Please follow these guidelines for a safe journey:

  • Always wear your seatbelt
  • Keep your belongings secure and with you
  • Do not distract the driver while the vehicle is in motion
  • Report any mechanical issues to the driver immediately
  • Follow all driver instructions
  • Keep doors locked while the vehicle is moving
  • Never communicate vehicle location details to strangers

4. Emergency Procedures

In case of an emergency:

  • Contact emergency services immediately by calling 112
  • Inform the driver of your situation
  • Contact Panjeta Travels support: +91 99887 47475
  • Provide your booking reference number if possible
  • Stay calm and follow driver's instructions

5. Health and Safety Measures

Cleanliness: All vehicles are regularly sanitized and cleaned to maintain high hygiene standards.

COVID-19 Protocols: We follow all health guidelines, including regular sanitization and the availability of sanitizers in vehicles.

Smoking Policy: Smoking is strictly prohibited in all our vehicles to protect passenger health.

6. Reporting Safety Issues

If you experience any safety concerns or have feedback about your journey:

  • Contact us immediately: +91 99887 47475
  • Email us: info@panjetatravels.com
  • Provide your booking reference and detailed information
  • All concerns are taken seriously and investigated promptly

7. Passenger Responsibilities

To ensure safety for everyone, passengers must:

  • Treat drivers with respect and courtesy
  • Follow all safety instructions from drivers
  • Not engage in aggressive or threatening behavior
  • Not bring weapons or hazardous materials in vehicles
  • Not consume alcohol or use drugs during the journey
  • Respect vehicle conditions and report damage immediately

Emergency Contact

Your safety matters to us. For any safety concerns or emergencies:

Emergency: 112

Panjeta Travels Support: +91 99887 47475

Email: info@panjetatravels.com

Address: SCO 33, Third Floor Aerocity Arcade, Block G, Sahibzada Ajit Singh Nagar, Punjab 140603