Privacy Policy

Last Updated: November 2024

Introduction

At Panjeta Travels, we are committed to protecting your privacy and ensuring you have a positive experience on our website and while using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

We collect information you voluntarily provide to us, including:

  • Full name, email address, and phone number
  • Billing and delivery address
  • Payment information and transaction history
  • Booking and travel preferences
  • Communication records and inquiries

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • Device information (browser type, operating system)
  • IP address and location data
  • Pages visited and time spent on our website
  • Referring website and links clicked
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your bookings and transactions
  • Providing customer support and responding to inquiries
  • Sending promotional emails and marketing communications
  • Personalizing your experience and improving our services
  • Analyzing website usage and trends
  • Detecting and preventing fraudulent transactions
  • Complying with legal and regulatory requirements

3. Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and limited access to personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating our website and conducting our business
  • Payment processors for secure transaction handling
  • Law enforcement when required by law
  • Business partners with your consent

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent at any time

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: info@panjetatravels.com

Phone: +91 99887 47475

Address: SCO 33, Third Floor Aerocity Arcade, Block G, Sahibzada Ajit Singh Nagar, Punjab 140603